I have everything set up properly, and there are licenses available to use, and Pro/E can obviously contact the server and can see the licenses, and I am able to log on to intralink. Anyone have any clues? windows 7 64bit, 12gb ram, xeon processor.
(I've taken out everything it listed other than what it is displaying to protect the company.)
Hello!
Run the file "ptcstatus.bat" from the folder "C:\Flexlm\bin". Check the debug log file "ptclmgrd.log" (this log is intended for debug purposes only), which is located in the folder: "C:\Flexlm\licensing". If you have an active (paid) maintenance, then try to create a new "Case" with a description of the problem here: http://www.ptc.com/appserver/cs/case/case_logger.jsp
P.S. You forgot to mention what Pro/E version you using?
Wildfire 4.0
I tried the Ptcstatus.bat, but it just displayed exactly what the error message said when I open Pro/e, a list of all the available licenses (which there are alllot, no single license is unavailable )
as for the log, I can not find the file anywhere.
To my supprise my company does not pay for the maintenance for it any more..... considering the massive time and effort being put in to the WF4 installs on win7 machines they would pay for it because thic stuff would be resolved in a snap. All the IT guys here han't a clue what to do from here and the one person that is experienced with doing the.... 'custom' installs of wf4 on win 7 machines, is out sick, has been for a little while, so must be bad. So I'm doing my best to get it running without them.
John,
according to FLEXNET guide, the return code -5 means, that "No such feature exists." If I were you I would check the following:
Martin Hanak
John O\'Brien wrote:
...as for the log, I can not find the file anywhere...
Look at "Config Services" tab. What path there are specified (if necessary, specify the path to the log file/create an empty text file for the log [with ".log" file extension])?
How do I access that application? the server info was set up in the batch install and is configured properly because i can see everyone and every single license that is in use and available, Process modeler is among the list of available licenses.
How do I change which license that the ProE startup command points to? I thought that if i changed that to another license it might work, but have no clue where/what code or command batch file to edit.
John,
go to PROE\bin directory and find PSF file (.psf extension), which correspond with your startup command. By default, its name is proe1.psf. In my installation its name is proeWildfire4_M150.psf (below you can find the contents of my proeWildfire4_M150.psf).
// PTC - PSF file: proe
//
PRODUCT=Pro/ENGINEER
DESC=proeWildfire4_M150
ENV=INTRALINK_DIR=
ENV=ILINK_CMD_NAME=
ENV=INTRALINK_CMD=%INTRALINK_DIR%\bin\%ILINK_CMD_NAME%
ENV=MECH_LP=__MECH_LP__
ENV=MECH_HOME=%MECH_LP%\%PRO_MACHINE_TYPE%
PSF=%MECH_LP%\install\nt\mech.psf
ENV=PRO_MECH_COMMAND="%PRO_DIRECTORY%\bin\proe.exe" "%PRO_DIRECTORY%\bin\proeWildfire4_M150.psf"
ENV=PATH+=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\deflib
ENV=PATH-=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\lib
ENV=PATH-=%INTRALINK_DIR%\%PRO_MACHINE_TYPE%\illib
ENV=PTCNMSPORT=1239
ENV=NMSD_TIMEOUT=300
ENV=PRO_COMM_MSG_EXE=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\pro_comm_msg.exe
ENV=PROE_START=%PRO_DIRECTORY%\bin\proe.exe
ENV=CDRS_DATA=%PRO_DIRECTORY%
ENV=PRO_IMAGE_CONVERTER=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\convert_image.exe
ENV=GALAXYHOME=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%
ENV=PROGUIDE_DIRECTORY=%PRO_DIRECTORY%\uifdoc
ENV=SPG_DIRECTORY=%PRO_DIRECTORY%
ENV=PRO_USRMAIN=%PRO_DIRECTORY%\usrprog\umain\usrmain.c
ENV=PROTABLE_DIRECTORY=%PRO_DIRECTORY%\protable
ENV=PROTAB=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\protab.exe
ENV=ZIP_EXEC=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\zip.exe
ENV=CLHOME=%PRO_DIRECTORY%\text\pcldata
ENV=PVIEW_PROEPVIEW_HOME=%PRO_DIRECTORY%\apps\prodview
ENV=CV_ENV_HOME=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\CV102
ENV=VC_VCONF_START=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\ptcvconf.exe
ENV=DEBUG_HLP_DLL_PATH=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\lib\dbghelp.dll
ENV=PTC_D_LICENSE_FILE-=7788@bravemh
ENV=PROE_FEATURE_NAME=PROE_FoundationAdv ()
RUN="%MECH_LP%\install\nt\pro_mech_env.bat"
RUN="%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\nms\nmsd.exe" -noservice -timeout %NMSD_TIMEOUT% &
RUN="%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\xtop.exe"
// USER - PSF
// Add User specific environment or run applications below here
I highlighted 2 lines. You can edt them inseide notepad.
First one contains the path to license server ... 7788@bravemh.
Second one contains the license name ... PROE_FoundationAdv.
Martin Hanak
You can find "lmtools.exe" in this folder: "C:\Flexlm\i486_nt\obj".
THANK YOU SOOOO MUCH your a life saver!!!!!!!!!!!!!!!!
When I looked at the license list, the process modeler was available for using, but I saw that most of my office uses foundation av, all i had to do was open that file, tell it to use foundation and NOT processmodeler and BOOM I'm in, so much for "tech support," THANK YOU!
having the same problem with proe wildfire 5.0
license request failed for feature PROE_DDiTy...
Hello Martin,
I want your help actually I have to run proe 4.0 in my pc but the licence is on the server. and i run the given example VBAPI example. But they gives error "Server not found" or "No Server" how can i resolve this problem. please help me last 6 months i am facing this type of problem
Mohit,
you have to check your psf startup file ... see my answer from Jan 12, 2012 1:57 PM.
You can also write the contents of your psf file into Reply. I will look at it.
Martin Hanak
thanx for your quick reply,
But how to update model through family table using VB.NET please tell me
Mohit,
I am sorry I do not know how to update model through family table using VB.NET.
Martin Hanak
How do I access that application? the server info was set up in the batch install and is configured properly because i can see everyone and every single license that is in use and available, Process modeler is among the list of available licenses.
How do I change which license that the ProE startup command points to? I thought that if i changed that to another license it might work, but have no clue where/what code or command batch file to edit.
John,
go to PROE\bin directory and find PSF file (.psf extension), which correspond with your startup command. By default, its name is proe1.psf. In my installation its name is proeWildfire4_M150.psf (below you can find the contents of my proeWildfire4_M150.psf).
// PTC - PSF file: proe
//
PRODUCT=Pro/ENGINEER
DESC=proeWildfire4_M150
ENV=INTRALINK_DIR=
ENV=ILINK_CMD_NAME=
ENV=INTRALINK_CMD=%INTRALINK_DIR%\bin\%ILINK_CMD_NAME%
ENV=MECH_LP=__MECH_LP__
ENV=MECH_HOME=%MECH_LP%\%PRO_MACHINE_TYPE%
PSF=%MECH_LP%\install\nt\mech.psf
ENV=PRO_MECH_COMMAND="%PRO_DIRECTORY%\bin\proe.exe" "%PRO_DIRECTORY%\bin\proeWildfire4_M150.psf"
ENV=PATH+=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\deflib
ENV=PATH-=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\lib
ENV=PATH-=%INTRALINK_DIR%\%PRO_MACHINE_TYPE%\illib
ENV=PTCNMSPORT=1239
ENV=NMSD_TIMEOUT=300
ENV=PRO_COMM_MSG_EXE=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\pro_comm_msg.exe
ENV=PROE_START=%PRO_DIRECTORY%\bin\proe.exe
ENV=CDRS_DATA=%PRO_DIRECTORY%
ENV=PRO_IMAGE_CONVERTER=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\convert_image.exe
ENV=GALAXYHOME=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%
ENV=PROGUIDE_DIRECTORY=%PRO_DIRECTORY%\uifdoc
ENV=SPG_DIRECTORY=%PRO_DIRECTORY%
ENV=PRO_USRMAIN=%PRO_DIRECTORY%\usrprog\umain\usrmain.c
ENV=PROTABLE_DIRECTORY=%PRO_DIRECTORY%\protable
ENV=PROTAB=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\protab.exe
ENV=ZIP_EXEC=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\zip.exe
ENV=CLHOME=%PRO_DIRECTORY%\text\pcldata
ENV=PVIEW_PROEPVIEW_HOME=%PRO_DIRECTORY%\apps\prodview
ENV=CV_ENV_HOME=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\CV102
ENV=VC_VCONF_START=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\ptcvconf.exe
ENV=DEBUG_HLP_DLL_PATH=%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\lib\dbghelp.dll
ENV=PTC_D_LICENSE_FILE-=7788@bravemh
ENV=PROE_FEATURE_NAME=PROE_FoundationAdv ()
RUN="%MECH_LP%\install\nt\pro_mech_env.bat"
RUN="%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\nms\nmsd.exe" -noservice -timeout %NMSD_TIMEOUT% &
RUN="%PRO_DIRECTORY%\%PRO_MACHINE_TYPE%\obj\xtop.exe"
// USER - PSF
// Add User specific environment or run applications below here
I highlighted 2 lines. You can edt them inseide notepad.
First one contains the path to license server ... 7788@bravemh.
Second one contains the license name ... PROE_FoundationAdv.
Martin Hanak
You can find "lmtools.exe" in this folder: "C:\Flexlm\i486_nt\obj".
THANK YOU SOOOO MUCH your a life saver!!!!!!!!!!!!!!!!
When I looked at the license list, the process modeler was available for using, but I saw that most of my office uses foundation av, all i had to do was open that file, tell it to use foundation and NOT processmodeler and BOOM I'm in, so much for "tech support," THANK YOU!